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As the first point of contact for our clients and visitors a professional and friendly attitude is essential to succeed in this role.
Primary Responsibilities
-Provide full reception duties.
- Receive and direct all incoming calls.
- Provide excellent customer service to all visitors and callers
- Meet and greet clients and visitors.
- Perform general clerical duties to include but not limited to photocopying, mailing, and filing.
- Meeting room and diary management through Microsoft Outlook system.
- Organise refreshments for meetings and visitors.
- Maintain stock levels of office items, such as stationery and cleaning materials.
- Deal with incoming and outgoing post.
- Arrange and manage hotel and external meeting reservations.
- Liaise with external maintenance providers to co-ordinate facilities management.
- Administration support to other departments as required.
Knowledge And Skill Requirements
- Experience in an administration or receptionist role
- Excellent, professional communication skills, particularly over the phone.
- Positive approach to customer and clients
- Good experience and working knowledge of using Microsoft programs including Excel, Word and Outlook
- Understanding of and commitment to the company values
- Ability to work within timescales and to deadlines is essential.
Working Conditions
Full Time – Office Based. Part-time hours will be considered but must work Monday – Friday.
Salary – Dependant on experience. Aptus is proud to be accredited as a Real Living Wage Employer.
Job Types: Full-time, Part-time, Permanent
Benefits:
- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
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